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Terms & Conditions

Effective Date: 11/09/2025

Welcome to Teddy Visualz. By purchasing our products or services, you agree to the following Terms & Conditions. Please read them carefully.
 

1. Services Provided

Teddy Visualz offers digital design services including, but not limited to:

  • One-off Image Packs (Starter, Growth, Elite)

  • Bespoke Ai design services 

  • Monthly Retainer Services (coming soon)

All deliverables are digital and provided via email or secure download.
 

2. Orders & Payment

  • All orders must be placed through our official website.

  • Payments are processed securely via third-party providers (e.g., PayPal, Wix Payments).

  • For custom design projects, a 50% non-refundable deposit may be required upfront, with the remaining balance due upon completion.

  • Prices are displayed in [GBP].


3. Revisions

  • Each Image Pack includes a set number of revisions (outlined on the product page).

  • Additional revisions outside of the agreed amount will incur an extra fee.

  • Revisions are intended to refine the original concept, not to start an entirely new project.
     

4. Delivery

  • Delivery times vary depending on the package purchased.

  • Estimated delivery times are provided at checkout but may be adjusted depending on project complexity or client responsiveness.

  • Final files will be delivered in standard formats (e.g., PNG, JPG, PDF) unless otherwise agreed.
     

5. Client Responsibilities

To ensure smooth delivery, clients must:

  • Provide accurate brand details, assets, and references via the Image Pack Checklist (sent after purchase).

  • Respond to communication in a timely manner.

  • Ensure they have the rights to any third-party content (e.g., logos, images) they provide.
     

6. Refund Policy

  • Due to the nature of digital design services, all sales are final and non-refundable once work has begun.

  • Refunds may only be granted in exceptional circumstances and at the discretion of Teddy Visualz.
     

7. Intellectual Property

  • Upon full payment, clients receive full usage rights for the final designs delivered.

  • Teddy Visualz retains the right to showcase completed work in our portfolio, website, or marketing unless otherwise agreed.

  • Preliminary drafts, unused concepts, and working files remain the intellectual property of Teddy Visualz.
     

8. Limitation of Liability

  • Teddy Visualz is not liable for any loss of business, revenue, or damages arising from the use of our designs.

  • We do not guarantee specific results (e.g., increased sales or engagement) from the use of our visuals.
     

9. Future Services (Retainers)

For clients joining the upcoming Monthly Retainer Service:

  • A recurring payment schedule will apply.

  • Cancellation terms will be outlined in the Retainer Agreement prior to sign-up.


10. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom (or your country of registration).


11. Contact Us

For any questions about these Terms & Conditions, please contact:
Teddy Visualz
Email: teddyvisualz@gmail.com
Website: www.teddyvisualz.com

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